TikTok Shop (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use TikTok Shop services.
By accessing or using TikTok Shop, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Personal Information
Including but not limited to:
Full name
Phone number
Email address
Shipping address
Payment information
Identification documents where required
2.2 Account Information
Username and password
Account preferences
Purchase history
Seller transaction records
2.3 Device and Usage Information
IP address
Device type
Browser information
App version
Log data
Cookies and tracking technologies
3. How We Use Your Information
We may use your information to:
Provide and improve TikTok Shop services
Process transactions and payments
Verify user identity
Prevent fraud and unauthorized activities
Provide customer support
Send service-related notifications
Personalize user experience
Comply with legal obligations
4. Sharing of Information
We may share your information with:
Payment service providers
Logistics and shipping partners
Customer support providers
Regulatory authorities when required by law
Affiliated companies and business partners
We do not sell personal information to third parties.
5. Data Security
TikTok Shop implements reasonable security measures to protect personal information from:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
However, no method of electronic transmission or storage is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce policies and agreements
7. User Rights
Depending on applicable laws, users may have the right to:
Access personal data
Correct inaccurate information
Request deletion of data
Withdraw consent
Restrict certain processing activities
Requests may be subject to identity verification.
8. Cookies and Tracking Technologies
TikTok Shop may use cookies and similar technologies to:
Improve platform functionality
Analyze traffic and performance
Remember user preferences
Deliver personalized content and advertisements
Users may manage cookie settings through browser preferences.
9. Third-Party Services
TikTok Shop may contain links or integrations with third-party services. We are not responsible for the privacy practices of third-party platforms or websites.
Users should review the privacy policies of those third parties separately.
10. Children's Privacy
TikTok Shop services are not intended for users under the legal age required by local laws.
We do not knowingly collect personal information from minors without proper consent.
11. International Data Transfers
User information may be transferred to and processed in countries outside the user’s residence jurisdiction.
By using TikTok Shop services, users consent to such international transfers where permitted by law.
12. Changes to This Privacy Policy
TikTok Shop reserves the right to modify or update this Privacy Policy at any time.
Updated versions will become effective upon posting on the platform.
Continued use of the services constitutes acceptance of the revised Privacy Policy.
13. Contact Information
For questions regarding this Privacy Policy, users may contact TikTok Shop customer support through official support channels available on the platform.
